Service & Support

Our Service and Support teams are dedicated to providing timely and reliable assistance. Available throughout the year, the Ilex team ensures that our customers needs are met with the highest level of quality.

The Ilex 24/7 helplines can be contacted using the below dedicated numbers:

010 822 9190

Gauteng, Limpopo, Mpumalanga, North West, Northern Cape

010 822 9191

KZN including Blood Transfusion Services in province

010 822 9192

Western Cape including Blood Transfusion Services in province

010 822 9193

Eastern Cape

010 822 9194

Blood Transfusion Services (Gauteng)

010 822 9195

Free State

The ILEX Customer Support Center can also be reached via email: service@ilex.co.za